I figure that is where the spiral rod attaches to the window. The spiral balance is a tube, either metal or plastic, with a metal helix (spiral) inside. Purchase your spiral window balances from window-balances.com. Thank you for visiting Window-Balances.com. 3. I looked up Spiral balances and clicked on a site. Your windows use spring balances to help you raise and lower the window sash and keep the sash in a raised position. Customers are then directed to our parent company www.amscousa.com to purchase their window balances. In this video, This Old House general contractor Tom Silva repairs a window that won't stay open. (The shoe that you talk about is actually stationary at the very top of the track that the window slides in.) Replacing the Balances in Peachtree Ariel Double-Hung Non-Tilt Windows. Lower both window sash and remove the screws holding the jamb liner to the side jamb. Which ever style, it is most likely no longer properly attatched to the sash. It's cost effective, the inconvenience is minor and in my thinking, any investment should go toward new windows that will save money in the long run. Replacing the Balances in Peachtree Ariel Double-Hung Non-Tilt Windows. If the window will not remain open, you may need to remove the window and use the spiral balance charging tool to give the spiral rod a few more turns to increase the spring charge. I disassembled one of them and the pivot blocks are shot - spiral balances seem to be ok. Can you tell from the pictures if you have replacement pivot blocks? When I removed the L-shaped hook from both sides, I was able to raise up the window and out it came. 4. Hello, the windows in a house I purchased won't stay open (21 of them!). An insulated glass window (multiple panes) needs a heavier balance than a single-glazed window, and a large window requires a stronger balance than a small or short one. I just include it to help people identify what I've got. Steps: 1. Lift the sash about half way up, release the tilt levers, tilt the sash in, and take a look at the balance mechanism. The balances are either broken or disconected. Welcome to Window-Balances.com! It will either be a spiral spring or a string/cable system. A handy person from Charlotte says: September 12, 2017. Pull the lower half of the jamb liner off the side jamb, and set it aside. Windows won't stay open. Our site is designed to help customers identify the window balance they need to replace. Here it is. Each of these balances is made to accommodate a specific sash weight and size. We understand that finding and purchasing window balances is not an easy process. Next, raise both sash and remove the remaining jamb-liner screws. Note: this guide pertains to non-tilt double hung windows: windows in which the top and bottom sashes are both movable. I would use something like wooden dowels to prop the windows up till you can afford to get new energy efficient windows. 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